At CocoaBlossom, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please take a moment to read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We may collect personal information from you in various ways, including when you visit our website, make a purchase, subscribe to our newsletter, participate in surveys or contests, or contact us for support. The types of personal information we may collect include:

Contact information (such as name, email address, phone number, and shipping address)

Payment information (such as credit card details)

Demographic information (such as age, gender, and preferences)

Website usage information (such as IP address, browser type, and operating system)

Information you provide when contacting our customer support

Use of Information

We may use the information we collect for various purposes, including:

To process and fulfill your orders and requests

To communicate with you regarding your purchases, account, or inquiries

To personalize your experience and offer tailored content and promotions

To improve our website, products, and services

To conduct research and analysis for business purposes

To send you marketing communications and newsletters (with your consent)

To comply with applicable laws, regulations, or legal processes

Information Sharing

We may share your personal information with third parties in the following circumstances:

With service providers who help us operate our business and provide services on our behalf (such as payment processors, shipping companies, and marketing agencies), subject to their compliance with appropriate privacy and security measures

With business partners, suppliers, or other trusted entities to offer joint promotions or co-branded products

In response to a legal request, court order, or similar requirement to protect our rights, safety, or property

With your consent or at your direction

We do not sell, rent, or lease your personal information to third parties for their own marketing purposes.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

You have the right to review, update, correct, or delete your personal information. You may also have the right to opt out of certain marketing communications or withdraw your consent where applicable. Please contact us using the information provided at the end of this policy to exercise your rights.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.

Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us immediately, and we will promptly remove the information from our records.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests

Response Times 2-48 hours

727-967-8884

Hours Monday-Friday

9am-4pm EST